Shipping & Returns

Shipping

Please allow 3-5 business days to process your orders. Orders for US destinations should be shipped to you within 3-7 business days after processing.

All orders are shipped via major couriers that include USPS, UPS, FedEx, DHL Express and Global Post. We may use other reputable shipping couriers as well.

At the moment, we offer online shipping to customers in the USA ONLY.

You will receive a notification with tracking details sent to the email address provided at checkout.

Returns & Store Credit

In situations where you are unhappy with an item you have purchased, we do not accept returns, but can provide store credit in certain situations ONLY, up to 14 days after the date of purchase.

We are willing to offer a store credit for the amount of the purchased item (LESS Shipping Costs) if ALL of the following circumstances apply to the purchased item:

The Product is Defective
The Product is Unused
The Product is in it's original packaging

Please email us at returns@sforganics.ca to initiate this process from the email address used to make your purchase, along with a picture of the damaged, unused product in it's original packaging. We will also require a picture of the shipping label and you will need to send us the order number. You will receive a response within 3-5 business days.

For those situations that meet the above requirements and are eligible, a store credit will be issued in the form of a digital gift card. This will be emailed to you within 3-5 days of our responding email.

PLEASE NOTE We will not issue store credits for products purchased from the following categories:

All Food & Snacks (incl. pantry items, beverages, candy)
Nutritional Drinks
Perishable goods
Custom products (such as special orders or personalized items)
Clearance Items
Any personal hygiene products
Flammable or hazardous materials
Items which have been removed from their original packaging, assembled or modified
Any items marked as non-returnable on the product page