Shipping & Returns
Please allow 3-5 business days to process your orders. Orders for US destinations should be shipped to you within 3-7 business days after processing.
All orders are shipped via major couriers that include USPS, UPS, FedEx, DHL Express and Global Post. We may use other reputable shipping couriers as well.
At the moment, we offer online shipping to customers in the USA ONLY.
You will receive a notification with tracking details sent to the email address provided at checkout.
In situations where you are unhappy with an item you have purchased, we do not accept returns, but can provide store credit in certain situations ONLY, up to 14 days after the date of purchase.
- The Product is Defective
- The Product is Unused
- The Product is in it's original packaging
Please email us at email@example.com to initiate this process from the email address used to make your purchase, along with a picture of the damaged, unused product in it's original packaging. We will also require a picture of the shipping label and you will need to send us the order number. You will receive a response within 3-5 business days.
PLEASE NOTE We will not issue store credits for products purchased from the following categories:
- All Food & Snacks (incl. pantry items, beverages, candy)
- Nutritional Drinks
- Perishable goods
- Custom products (such as special orders or personalized items)
- Clearance Items
- Any personal hygiene products
- Flammable or hazardous materials
- Items which have been removed from their original packaging, assembled or modified
- Any items marked as non-returnable on the product page